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Terms of Service
Effective November 11, 2026
These terms apply when you sign up for or use services from YEB Trucking Services ("YEB", "we", "us"). By signing up, paying, or sending us records, you agree to them. If you also sign a separate service agreement with us, that agreement controls wherever it differs from these terms.
1. What we do
We organize the mileage and fuel records you send us, check them for gaps, and calculate miles, taxable gallons, and tax due or credit for each IFTA jurisdiction using the tax rates published for that quarter. We then send you a filing summary with the figures you need for your IFTA quarterly return.
What we don't do. We do not file your IFTA return, pay your fuel tax, or act as your agent with any tax authority. You file the return and pay any tax due. We are not a law firm or CPA and do not give legal or tax advice. Unless we agree otherwise in writing, our services do not include IFTA license or decal applications, IRP, UCR, Form 2290, income tax, or audit representation.
2. Who can sign up
Our services are for businesses, including owner-operators. You must be at least 18 and able to agree to these terms for yourself or your company.
3. Your responsibilities
- Send complete mileage and fuel records for each quarter by the 10th day after the quarter ends.
- Make sure your records are true and complete. We rely on them and do not independently verify trips or fuel purchases.
- Tell us within 5 business days about any truck you add, sell, or park, and any change to your IFTA account or base jurisdiction.
- Review each filing summary before you file, and tell us if anything looks wrong.
- File your return and pay any tax by your base jurisdiction's deadline.
- Keep your own original records for at least 4 years, as IFTA requires.
4. Delivery schedule
When your complete records arrive by the 10th day after the quarter ends, we deliver your filing summary at least 7 days before the filing deadline. If records arrive late or incomplete, we'll deliver as soon as we reasonably can, but we can't guarantee delivery before the deadline. Penalties or interest caused by late or incomplete records are your responsibility.
5. Plans, minimum term and pricing
- 1-year minimum. Every plan has a minimum term of 1 year, which covers 4 consecutive quarterly filings starting with the first quarter we prepare for you.
- 2-year plan. A 2-year plan covers 8 consecutive quarterly filings and includes 20% off your first filing. The discount applies to the first filing only.
- Price per quarter. Your price is based on the number of qualified trucks in your fleet that quarter, using the pricing shown on our website when you sign up. If your fleet size changes, the next quarter's price moves to the matching fleet-size tier.
- Past quarters. Quarters you are behind on are priced the same way as current quarters.
- Bookkeeping. Monthly mileage and fuel bookkeeping is quoted separately, and its price and terms are set out in that quote.
- Price changes. Your price per quarter stays the same during your minimum term, except for changes in fleet size. After that, we may change prices with at least 30 days' written notice before the start of a quarter.
6. Payment
Payments are processed by Stripe. Your first payment, made when you sign up, covers your first filing. After that, we charge your payment method on file once per quarter, when that quarter's work begins. By signing up, you authorize these quarterly charges for the length of your plan and any renewal. All prices are in US dollars. If a payment fails, we'll let you know, and we may pause work on that quarter until it is paid.
7. Renewal and cancellation
- After your minimum term. When your minimum term ends, your plan continues quarter to quarter at the same terms until you cancel. We'll email you at least 30 days before your minimum term ends to remind you.
- How to cancel. Email or call us. After your minimum term, cancellation takes effect at the end of the current quarter if you tell us at least 30 days before the next quarter starts.
- Canceling early. If you cancel before your minimum term ends, the fees for the remaining quarters in your minimum term are still due, unless we agree otherwise in writing.
- When we may end service. We may end service with 7 days' written notice if a payment is more than 30 days overdue, or if you don't send records for a quarter after two requests.
- When service ends. You pay for all work done through the last quarter covered. We send you every filing summary we prepared and return the records you provided.
Refunds are covered in our Refund and Cancellation Policy.
8. Accuracy and corrections
We prepare each filing summary with reasonable care, based on the records you provide and the tax rates published for that quarter. If we make a calculation error, we'll correct it and send a revised summary at no charge.
9. Limitation of liability
We are not responsible for tax, penalties, interest, or audit assessments that result from incomplete or inaccurate records you provided, your late filing or payment, or changes you made to our figures. For any other claim, our total liability is limited to the fees you paid for the quarter the claim relates to. We are not liable for indirect or consequential losses, such as lost profits.
10. Your records and privacy
We keep your records, our workpapers, and each filing summary for at least 4 years, and use them only to provide our services. Our Privacy Policy explains how we handle your information.
11. General
- These terms are governed by the laws of the State of New York.
- We are an independent contractor, not your employee, agent, or tax representative.
- If any part of these terms can't be enforced, the rest still applies.
- We may update these terms. If a change affects your plan, we'll email you at least 30 days before it takes effect. Changes don't shorten your current term or raise your price during your minimum term.
12. Contact
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Legal
Refund and Cancellation Policy
Effective November 11, 2026
We want every quarter to go smoothly. This policy explains when you can get your money back and how to cancel. It is part of our Terms of Service.
When you get a refund
- Before we start. If you cancel within 7 days of signing up and we haven't started work on your first filing, we refund your first payment in full.
- Missed delivery. If you sent complete records by the 10th day after the quarter ended and we don't deliver your filing summary at least 7 days before the filing deadline, we refund that quarter's fee in full.
- Charged by mistake. If we charge you twice or charge the wrong amount, we refund the difference right away.
When payments aren't refundable
- Once we've started work on a quarter, that quarter's fee isn't refundable, except under "Missed delivery" above.
- Delays caused by late or incomplete records don't qualify for a refund.
- The 20% first-filing discount on 2-year plans has no cash value.
Mistakes in our figures
If we make a calculation error, we correct it and send you a revised summary at no charge. Revisions needed because records arrived after we delivered aren't covered by this.
How to cancel
- Email or call us during business hours. We'll confirm your cancellation in writing.
- During your minimum term: every plan has a 1-year minimum. If you cancel early, the fees for the remaining quarters in your minimum term are still due.
- After your minimum term: your plan continues quarter to quarter until you cancel. Tell us at least 30 days before the next quarter starts, and your service ends after the current quarter.
- When service ends, we send you every filing summary we prepared and return your records.
How refunds are paid
Refunds go back to the card or account you paid with, through Stripe. They usually appear within 5 to 10 business days, depending on your bank. Please contact us before disputing a charge with your bank. Most problems can be fixed quickly.
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Privacy Policy
Effective November 11, 2026
This policy explains what information YEB Trucking Services ("YEB", "we", "us") collects through our website and services, how we use it, and the choices you have.
Information we collect
Information you give us:
- Contact details: name, company name, email address, phone number.
- Business details: USDOT number, IFTA license number, base jurisdiction, and truck unit numbers and VINs.
- Records you send for our work: fuel receipts, fuel card statements, trip sheets, ELD or GPS mileage exports, and odometer readings.
- Anything you write in messages or notes to us.
Payment information. Payments are handled by Stripe. Your full card or bank details go directly to Stripe and are never stored by us. We receive only limited details from Stripe, such as your name, email, payment amount, and the last 4 digits of your card.
Information collected automatically. Our website does not use advertising or analytics cookies, and we don't track you across other websites. Our website host may keep standard server logs, such as IP address and browser type, for security. Our pages load fonts from Google Fonts, which receives your IP address when the page loads.
How we use your information
- To prepare your IFTA figures and provide the services you signed up for.
- To contact you about your account, records, deadlines, and payments.
- To process payments and keep business and tax records.
- To answer questions and call requests.
- To send occasional updates about our services. You can opt out at any time.
- To protect our business, prevent fraud, and meet legal requirements.
How we share your information
We do not sell your information or share it for advertising. We share it only:
- With service providers that help us run the business, such as Stripe for payments, Google for email and file storage, and the companies that host our website, receive our forms, and manage call bookings. They may use your information only to provide their services to us.
- When you ask us to, for example sending figures to your bookkeeper.
- When the law requires it, such as a valid request from a tax authority or court.
- If our business is sold or merged, in which case this policy continues to apply to your information.
How long we keep it
We keep your records, our workpapers, and your filing summaries for at least 4 years from the later of the filing deadline or the date the return was filed, which matches the IFTA record-keeping period. We keep payment and billing records as long as tax law requires. If you contact us but never become a client, we delete your details within 2 years, or sooner if you ask.
How we protect it
We store your information with providers that use encryption and access controls, use two-step login on our business accounts, and limit access to the people who work on your account. No system is perfectly secure, but we'll tell you promptly if a security incident affects your information.
Your choices and rights
- Ask what information we hold about you, and get a copy of it.
- Ask us to correct anything that's wrong.
- Ask us to delete your information. We'll delete what we can, but we may need to keep some records to meet the 4-year IFTA retention period, tax law, or other legal requirements.
- Opt out of update emails at any time by replying to one or contacting us.
To make a request, contact us using the details below. We'll answer within 45 days. Depending on where you live, you may have additional rights under your state's privacy laws, and we'll honor them.
Do Not Track. Because we don't track visitors across websites, our site doesn't change its behavior in response to Do Not Track signals.
Children
Our services are for businesses. We don't knowingly collect information from anyone under 18.
Changes to this policy
If we change this policy, we'll update the date at the top. If a change materially affects how we use your information, we'll email current clients before it takes effect.
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